Since most people agree that the pandemic has acted like a pressure cooker accelerating the digital transformation across the world, one question is this: After the pandemic, will the gap between digital leaders and laggards be smaller, larger, or the same?
Assuming that the digital learning curve has an exponential shape, then given the same amount of effort, those companies that were ahead on the curve will make greater leaps forward than those lagging behind. Therefore, other things being equal, it is reasonable to expect that the gap between digital leaders and laggards will be greater than it was before the pandemic.