Blog - Alba Graduate Business School

Black Friday in services raises questions

Written by George Anagnostopoulos | 22 Nov 2021

Gone are the days of people getting trampled on a shopping spree during Black Friday. Two main disruptors are the cause for this: eCommerce and CoViD-19.

 

While consumers all over the world enjoy buying products that they have had their eye on for quite a while, we all know someone who bought the occasional air purifier, just because they were caught up in the moment of needing to buy something on a discount.